Frequently asked questions
Why is it that you ask your customers to leave a message rather than just answering the telephone?
It is because we get way too many robocalls on a daily basis- something all of us have to endure. When available, we do monitor our phone calls, however.
What is the difference between white bronze and silicon bronze?
White bronze is a metal alloy made of of a combination of copper, nickel, and zinc. It looks very much like silver but does not tarnish the way silver does. It requires only minimal upkeep by using a polishing cloth as needed, which is not often at all. Silicon bronze is over 90% copper with silicon and trace metals added. To keep its warm luster it needs to be polished with a polishing cloth every two weeks or so. Otherwise the patina will naturally darken over time.
What does the backside of the buckle look like?
Please look at this photo.
What is your return policy?
We have a 14 day money back guarantee beginning from the date the item was shipped because we are a small company with limited resources. We only keep a limited number of items in stock and we only replace the item that was sold when know the purchaser is happy with their selection. Also, the return shipping cost is at the customer's expense.
What kind of belt do I need to use?
It is best to use a custom made belt that uses snaps or chicago screws to open as shown below. Usually a belt purchased from a department store cannot be used as the buckle cannot be removed. Contact a leather shop in your area to give you more infomation on what they can do for you. This is an example of a belt using snaps.
What does a classic Ranger Buckle Set Belt look like?
Shown in this picture is a 1 1/4 inch wide belt towards the back with a 3/4 inch belt in the front, both attached for that classic look. A 1 1/2 inch wide belt in the back can be designed with a 1 inch belt in front can be designed as well for those who prefer a larger belt. Another option (not shown) is have the belt designed to taper down from a 1 1/4 inch to 3/4 inch in front or likewise 1 1/2 inch wide belt tapered down to 1 inch in front.